BERG-IO
Mon–Fri 8am–6pm ET

Your business runs on software. When it breaks, call an engineer.

We repair, automate, and connect the systems your business depends on β€” websites, spreadsheets, databases, and the tools that won't talk to each other. One call, a flat written quote, and it gets fixed.

  • Flat quote before any work begins
  • You speak directly with the engineer
  • Most fixes delivered within a week

Services

What we fix, automate, and build

Most of our clients don't have an engineer on staff β€” they have a business to run and a software problem in the way. That's the job. If your issue isn't something we handle, we'll say so on the first call and point you in the right direction.

Repairs & emergency rescue

Your website is down or hacked. A system your business depends on stopped working. The person who built it is long gone. We diagnose it, fix it, and document it so you're never stranded again.

Typical call: "Our site went down and our old web guy won't answer."

Business process automation

The report someone builds by hand every Monday. Orders typed into two systems. Invoices copied from emails. We automate the repetitive work so your team stops doing a computer's job.

Typical call: "My office manager spends four hours a week on this."

Systems integration

Your booking tool, your accounting software, your online store, your scheduling app β€” connected, so information entered once shows up everywhere it should.

Typical call: "Why doesn't my booking system create the invoice?"

Custom tools & dashboards

A quote calculator for your estimators. A job tracker for your crews. One screen that shows today's numbers without logging into five different systems. Small tools, built for exactly how you work.

Typical call: "I just want to see today's jobs and revenue in one place."

Who we work with

Businesses without an engineer on staff

If software problems land on your desk because there's no one else to hand them to, you're who we built this for.

Contractors & trades Medical & dental offices Law firms Property managers Retail & e-commerce Restaurants & hospitality Logistics & field services Accounting & bookkeeping firms Nonprofits

Based in the Tampa Bay area, Florida. Nearly all work is done remotely, so we serve businesses across the United States β€” but if you're local, you're calling a neighbor.

How it works

Call, quote, fixed

STEP 1

Call and describe the problem

In plain English β€” no preparation needed. You'll be talking to an engineer, not a salesperson, and you'll get a straight answer about whether and how it can be fixed.

STEP 2

Get a flat quote in writing

A one-page work order: exactly what will be fixed and exactly what it costs. The quote is the price β€” no hourly billing, no change orders, no surprises.

STEP 3

Approve it, and it gets done

Most work is delivered within a week. You test it against your real day-to-day before you pay. If it doesn't do what the work order says, you don't owe us.

Pricing

Flat-rate, quoted up front

Every job is quoted as a single flat price before any work begins, based on a scope you approve in writing. If the job turns out harder than we thought, that's our problem β€” the price doesn't move.

βœ“ Free consultation

The first call costs nothing and comes with no obligation. Worst case, you leave with a clear picture of what a fix would take.

βœ“ Pay when it works

No deposits on standard jobs. You verify the work against your real business before payment is due.

βœ“ It stays fixed

Every job includes 30 days of coverage. Ongoing support plans are available if you want an engineer on call β€” never required.

No fine print

Every job starts with one of these

After your call, you get a one-page work order β€” the whole agreement, in plain English. What gets fixed, what it costs, when it's done. Nothing starts until you approve it.

It's also your protection: if the delivered work doesn't do what the work order says, you don't pay. No contracts to lawyer through, no hourly meters running, no scope-creep invoices.

Not ready to call?

Send us the details instead

Leave your phone number and what's going on β€” an engineer will call or text you back directly, whichever you choose. No email involved.

How should we reach you back?

Common questions

Fair questions, straight answers

How much does it cost to fix a software problem?

It depends entirely on the problem, which is why we quote every job individually β€” as one flat price, in writing, before any work begins. The consultation call is free, and most callers know their exact price the same day.

Do I need to know anything technical before I call?

No. Describe what's broken or annoying in plain English β€” "I type every order in twice" or "our website went down" is a perfect problem statement. Translating that into a fix is our job, not yours.

Can I text instead of calling?

Yes. Tap "Text us," describe the problem in a sentence or two, and an engineer will reply β€” usually the same business day β€” to set up a quick call or answer directly.

Can I just send the details instead of calling or texting?

Yes β€” there's a short form further up this page. Leave your phone number and what's going on, pick call or text, and an engineer reaches out directly. No email involved.

Can you fix something another developer built?

Yes β€” that's a large share of our work. Websites, spreadsheets, macros, databases, and custom systems whose original builder is unavailable. We'll also document what we find, so you're never dependent on any one person again β€” including us.

Do you work with businesses outside Florida?

Yes. We're based in the Tampa Bay area, and nearly all of this work is done remotely β€” we serve clients across the United States. Screen shares and phone calls cover everything an office visit would.

Will you need passwords or access to our systems?

Only what the specific job requires, and you grant it yourself β€” we walk you through it on a screen share. We never ask for credentials by text or email, and access is removed when the work is done.

What if my project is bigger than a quick fix?

We'll tell you on the first call, before you've spent anything. Larger projects are usually broken into stages, each with its own flat quote β€” you see results early and decide stage by stage whether to continue.

Get started

Tell us what's broken.

One free call. You'll speak directly with the engineer who would do the work, and you'll hang up knowing exactly what a fix takes.

Mon–Fri 8am–6pm ET Or send the details